Our Administrative Team
Medical Director: Robert Hetzel, M. D.
Administrator/CEO:Cynthia Novak
Physician Office Liaison: Susan Linville
Contact information:
Robert Hetzel, M. D. : 805-544-7874
Cynthia Novak: 805-544-7874, Ext. 24
Physician Office Liaison: Susan Linville: 805-549-9495 Ext. 28
Mission
To care for patients, serve physicians, and improve healthcare in America.
Our Values
Clinical Quality | We are committed to outstanding patient care and clinical outcomes. |
Integrity | We do what is right, no matter how difficult, without exception. We say what we mean, and we do what we say. |
Service Excellence | We seek to exceed the expectations of patients, physicians and each other in everything we do. |
Teamwork | We work together, helping and supporting one another to make our Centers, Departments and all of SCA Health successful. |
Accountability | We take complete, personal responsibility for our actions and commitments. |
Continuous Improvement | We seek to relentlessly improve our performance in every area – clinical, operational, and financial – constantly pushing ourselves to new heights. |