To expedite your check-in process, we need to receive your registration form prior to your procedure date. If not received, the Pre-Registration Department will be contacting you prior to your date of service. You may fax your registration form to: 805-544-6057 attention Pre-Registration Department.
The Pre-Registration Department direct line is: 805-544-7874 Ext. 13.
You will receive at least two phone calls; one from a Health History Nurse prior to your surgery to collect information about your health to expedite your admission process, review special instructions, and answer any questions you have. A second call from our pre-verification business staff to inform you of financial responsibility, or answer any questions you may have.
If you have not received a call from our business office staff by 4 p.m. the day before your surgery or have additional questions please call us at: 1-855-215-4614 or 805-549-9495 between 8am – 5pm.
It is important for you to follow these guidelines before surgery to prevent delay or cancellations.
Food and Drink
The night before your surgery you may eat a light meal before 11:00 p.m. Do not drink or eat anything after midnight—not even coffee or water. You may brush your teeth, remembering not to swallow anything.
Pain patients may have clear liquids –no dairy, cream or fats– six (6) hours prior to your procedure IF you are having sedation.
Do not drink alcohol for at least 12 hours before your arrival.
No smoking/tobacco after midnight the night before your surgery.
Makeup, Nail Polish, Jewelry (including body jewelry)
Please remove all these items before surgery.
Wear loose, casual, comfortable clothing to fit over dressings.
Please leave valuables at home.
Notify The Center & Your Surgeon If:
- You have an elevated temperature, cough, cold, vomiting or diarrhea between your last visit to the surgeon and the day of your surgery.
- You suspect you may be pregnant.
- You are taking: diet pills, aspirin, ibuprofen, blood thinners, or certain herbal medicines. You may need to stop taking these 1-2 weeks before your surgery. You can discuss this with your surgeon.
What You Need The Day Of The Surgery:
- Information To Bring: Insurance cards, photo ID, Medicare or Medical Assistance information, numbers and addresses.
- Driver: You must plan to have someone drive you home. Do not plan to use taxis or other public transportation.
- Escort: A friend, relative or dedicated caregiver MUST stay with you for 24 hours.
- Legal Guardian: A legal guardian must be in the center AT ALL TIMES for children and dependent adults.
- Care For Children: If you have young children at home for whom you normally care for, plan for someone else to care for them for at least the first 24 hours following your surgery.
- Interpreter: If the patient cannot read, speak English or use sign language, an interpreter is required. If you need assistance arranging for an interpreter, please contact the Scheduling department 805-544-7874 as soon as possible.